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Novatis medicine Hebei co., ltd.

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FAQ
 
What is your terms of packing?
Generally, we pack our goods in brown boxes. If you have legally registered patent, Or you have speical packing request, we can pack the goods based on your request.

What is your terms of payment?
TT Transfer, WU, Bitcoin,Tether(USDT), All is available.

What is your shipping method of delivery?
We usually ship via DHL, UPS, FedEx or EMS for small package.

How about your delivery time?
For the stocked products, we can ship after 1-2 days after receiving your advance payment. For the specific products, the delivery time depends on the items and the quantity of your order.

Do you have MOQ ? Free samples available ?
Yes, but low MOQ, 10-100g for sample checking is available.
We are Available to provide test samples for most of our products, but customer please pay for the shipping cost.

How to proceed an order ?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production. We can offer discounts for large orders.

How about your product quality?
First of all, Our product quality is good and stable. We have 100% test before delivery,
So, we have Good quality control before delivery. If there is really have a quality problem caused by us, we will send you free goods for replacement or refund your loss.

How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

 

 

 
 
ABOUT US
Novatis medicine Hebei co., ltd. It is a combination of pharmaceutical intermediates, plant extracts, chemical products, etc., and has made major breakthroughs.
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